“Your two most important assets are your family and your home,” said Frank Bauer, who took over the company in 2010 after his father and Proguard founder, Frank Sr., passed away. “We offer the ability to protect both of these—when you are here and when you’re away.”
The family owned and operated business has over 30 employees, of which most have been with the Proguard team for more than half of its existence. The Bauer’s have called the valley home for more than 20 years. “We want to be the best security company we can be, not the biggest,” he said. “If we can keep a client secure and stay within their budget, we’re doing our job.”
With over than 4000 homes and businesses as clients, Proguard is the second largest security provider in the valley. The company serves homeowners across the length of the Roaring Fork Valley, with a sales office in Aspen and a new state of the art headquarters in Basalt. They design, engineer, install and monitor Fire Environmental and Burglar Alarm systems, along with video surveillance and door and gate access control systems—all of which can be integrated into one simple to use security solution.
A Valley Family
Since the Bauer family founded Proguard Protection Services, Inc. in 2001, the security company’s number of clients has grown every quarter—even through the recession. The key to its continuing success, according to CEO Frank Bauer, has been to focus on reliability, to provide expertise in serving homeowners and, above all, to continue personal customer service from a local family that knows the valley.
“We want to make this valley the safest place in the world to live,” explained Frank. “We help make this happen by offering a reliable product line, advanced monitoring service and unparalleled customer support.”
Every Proguard system is custom fitted to the client it will protect. A good security solution starts with a good product line. Proguard is a GE Security Pro dealer, the highest level of dealership GE offers, and has joined with Alarm. com to create “Pro-Control,” a custom, real time integration program giving clients the ability to turn alarm panels on and off, change room temperatures, adjust lights or lock doors from their mobile phones or computers from anywhere on Earth. This technology also gives homeowners small bits of “Micro News” to help them stay aware of what is happening around their home.
Pro-Control can send text notifications to homeowners informing them of windows that might have been left open, anyone entering or leaving their home, and can send instant photos of anyone who opens a gun case or filing cabinet, enters a hot tub or approaches a safe.
Proguard carries a full line of indoor and outdoor CCTV surveillance options for wine cellars, vaults, driveways, safes and pool areas with remote viewing capabilities allowing homeowners to view important areas of their homes while they’re away.
“With our Pro-Control and Pro-Cam solutions, our clients can keep an eye on things that were never thought of through normal security systems and can be notified immediately even if their burglar alarm system is not armed,” he said. “The possibilities of home security have never been so expansive.”
Cutting Edge Technology
“Nobody is doing what we’re doing,” said Frank. They’ve stayed on the cutting edge of security technology, with advances including transitioning system communications from landlines onto more dependable internet and cellular transmissions saving client’s money by getting rid of their phone lines. Proguard has also created wireless camera systems to monitor construction sites to meet current insurance requirements.
“We stay up on the industry and apply it to what we know is a good fit for this valley and our clients,” he said.
The valley has unique security challenges, which the Proguard family pride themselves on understanding and addressing proactively. Proguard has become a preferred security choice for homeowners because the team has devoted its talents to serving their distinctive needs.
Proguard systems, protecting against floods, freezes and natural gas leaks, are key to protecting homes while their owners are away for extended periods of time.
“A valley family protecting valley families” – Western Home Journal, WInter/Spring, 2013
Protecting Valley Families
“Flood damage is a very big deal with the size and cost of the homes in this valley,” explained Frank. “We save many homes every year from serious damage whether from a freezing pipe or a leaking toilet or sink. Our systems notify the proper people to solve the problem before it becomes a larger issue.”
Proguard has also developed a security program for property managers allowing managers to oversee several homes simultaneously. Proguard’s monitoring team updates them with day-to-day and minute-to-minute system activity for all of their properties through their cell phone or office computer.
“We love our property managers, their jobs are tough and through new technology, we can help them provide stronger manageability of their homes,” said Frank.
Whether you are building a new home, renovating an existing, meeting an insurance requirement or gaining a large discount off your homeowners insurance, Proguard is here to help. They can take over virtually any system in the valley and usually save clients a lot of money over their old provider. Let their family protect yours.
